Graco


 

2016 ComfortSport/Ready Ride/Classic Ride Recall

Over the past 60 years, safety has been and will continue to be the priority at Graco. As part of our internal review process, Graco has discovered that, due to an inadvertent error, a small amount of Graco ComfortSport, Ready Ride and Classic Ride car seats did not include a statement on the labels identifying the location of the printed instruction manual and to follow the instructions in the printed manual and on the car seat. Approximately less than one percent of total Graco car seats, which were primarily sold through specialty and online retailers in the United States, are missing this information which should have been included on the product labels. While this information does not affect the dynamic performance of the affected car seats if used in a safe manner in accordance with the owner’s manual, it is required by the National Highway Traffic Safety Administration (NHTSA) standard.

As such, Graco is recalling these affected car seats and providing owners with the free replacement labels (one in English and one in Spanish) pictured below that can be applied directly to the car seat. While waiting for the replacement labels, caregivers can continue to use their car seat without hesitation and should store their owner’s manual in the compartment located on the back of their car seat as indicated on the last page of the manual.

Caregivers can verify if their car seat is included in this recall and order the free replacement labels by entering the model number and date of manufacture below or by contacting our consumer services team at 1-800-345-4109 (Monday-Friday from 8 a.m. to 5 p.m. EST). The model number and date of manufacture can be found on the white label located on the bottom of the car seat.

Is your car seat affected?

This recall includes the following Graco ComfortSport, Ready Ride and Classic Ride convertible car seats manufactured between March 2014 and February 2015:

Convertible Car Seat Models Affected Date Range
ComfortSport models 1794333 & 1813040 March 2014 – February 2015
Classic Ride model 1812930 March 2014 – February 2015
Ready Ride models 1924519 & 1924520 March 2014 – February 2015

 

1. Check your car seat model name and date of manufacture:
Look under or behind your car seat, locate the white label and note the NAME and Date of Manufacture.

label-manufacturer 

Contact Information

 
   Don't see what you're looking for?

 
   Graco® Customer  Support is available  Monday through Friday,  8am to 5pm EST.  
     
   800-345-4109 (US)  
   800-667-8184 (Canada)

 
   Are you looking for the  International contact  information?  
     
 

2. Please note that some car seat models within the affected date range may have already been corrected with the new labels.
If your car seat has the following English label, your car seat has been corrected and does NOT need the new labels.

label-manufacturer-2
 

3. Please note that for this particular recall, if you registered your car seat with Graco, a recall repair kit will be automatically sent to your registered address.
You do not need to order a repair kit at this time. Please continue to use your car seat until the repair kit arrives.
 

4. Enter your car seat model number and date of manufacture to see if it is affected:

Model Number:
Manufacturing Date:   (YYYY/MM/DD)
 
 
For more information on this announcement, please visit our Recall and Safety page